Privacy Policy

This Privacy Policy explains how Blockwal Edu processes personal data when visitors use blockwaledu.forum or related services. It describes the main categories of data, the purposes for which we use it, the circumstances in which it may be shared, and the choices and rights available to users.

Policy guidance

This summary highlights how to navigate the information provided in this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01

Data We Collect

We may collect identifiers and contact details that a user submits, account or profile information, coaching or inquiry content, payment-related records where applicable, and technical data such as device type, browser settings, log data, and approximate location derived from network information. We also process records of communications and service activity.

The categories collected depend on how a visitor uses the site and related services.
02

How We Collect Data

We receive data from forms, messages, registrations, and other entries made by users. We also obtain data automatically through the website, including usage logs, cookie data, and similar technical records. In limited cases, we may receive information from service providers that support hosting, analytics, or payment processing.

Some information is provided directly, while other information is created by normal site operation.
03

Cookies We Use

We may use essential cookies needed for site operation, preference cookies that remember settings, and analytics cookies that help us understand how the site is used. Cookies may be session-based or persistent, depending on their function. We do not rely on cookies for purposes beyond those described in this policy.

Cookie use is limited to standard operational and analytical purposes.
04

Cookie Controls

Users can usually block or delete cookies through their browser settings and may be able to adjust device or browser preferences to reduce tracking. Some site functions may not work properly if certain cookies are disabled. Where required, we may present additional controls for cookie preferences.

Browser settings and related tools can be used to limit non-essential cookies.
User Rights

Your Rights

Depending on your location and the type of processing involved, you may have rights to access your data, request correction, ask for deletion, object to certain processing, or request a copy of information we hold about you. Some requests may be limited where we must keep data for legal, security, or recordkeeping reasons.

Available rights depend on the nature of the data and the applicable law.
Requests

How to Make a Request

To make a rights request, provide enough information for us to identify the relevant record and confirm your identity where needed. We may ask for additional details before responding. If a request is incomplete, excessive, or not permitted by law, we may decline it in whole or in part and explain the reason where appropriate.

Requests are reviewed before action is taken to protect data and prevent misuse.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purpose for which it was collected, to meet legal or accounting obligations, to resolve disputes, and to maintain records required for business operations. When data is no longer needed, we delete it, anonymize it, or restrict it so that it is no longer used for active processing.

Retention is based on the purpose of collection, legal duties, and operational need.
Policy Updates

Changes to This Policy

If we make material changes, we will update the policy text on the site and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated. Users should review the policy periodically to stay informed of current practices.

We may revise this notice when our practices or legal obligations change.

Contact Information

Privacy email
Telephone
+41 78 879 38 66
Mailing address
Brohegasse 15, 4126 Bettingen
Privacy contact
01 · Purpose

How We Use Data

We use personal data to operate and secure the website, respond to inquiries, manage registrations or accounts, deliver coaching-related services, process transactions where applicable, maintain records, improve site performance, and meet legal or compliance obligations. We may also use technical data to diagnose problems, prevent abuse, and understand general site usage.

Processing is limited to ordinary site operations and service delivery.
02 · Sharing

Service Providers

We may share data with hosting, analytics, communication, payment, and other operational providers that support the website and our coaching services. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their assigned functions.